Once an outsourcing project is completed and a provider is operating your IT services, the provider needs to be monitored appropriately. This requires an optimally aligned IT provider management. Our amendos consultants will gladly assist you at every stage of its establishment.
DESIGN & IMPLEMENTATION
We support you to align your IT provider management in a benefit-oriented way, starting from designing and planning, through its implementation to the IT operation. Our consulting covers all aspects: organisational structures and operational organisation, personnel, tools and the diverse challenges arising from operation.
SERVICE INTEGRATION AND MANAGEMENT (SIAM)
In a complex IT environment with many providers your potential benefits lie in the exact integration of services and their respective management. With our comprehensive, hands-on experience we will help you and your IT provider management to realise these benefits.
QUALIFICATION OF EMPLOYEES
Less in-house IT but more and more providers to be managed. With a wide range of training programmes focused on IT provider management, we qualify your employees to meet the requirements of a management position.
We analyse your existing IT provider management and its provider relationships and check it in terms of weak points. Together with you we then develop optimisation potentials. Based on our experience gained from consulting customers, we know exactly what we are looking for.