This year's annual ITSMF (IT Service Management Forum®) congress is themed "Stand Up for (IT) SM" and held on 4 and 5 December in Koblenz. In lectures, user forums and discussion groups, the participants will discuss the future of IT service management.
This year, the amendos gmbh is again represented with two speakers.
Under the leadership of Peter Bergmann and Timm Scheibach, the specialist forum "Multi-Service Provider Management", in which Jörg Bujotzek also collaborates, has developed the first draft of a business model for service brokers. In a "guided" barcamp, Jörg Bujotzek and the other members of the expert forum will present this draft and discuss the topic "Service Brokerage" with interested participants.
Our second speaker, Michael Schneegans, explores the "Characteristics of Risk Management in Multi-Provider Environments" in the user forum "Multi-Provider Management".
Please also note our seminars on the topics ITSM and provider management.