<style type="text/css" data-type="vc_shortcodes-default-css">.vc_do_custom_heading{margin-bottom:0.625rem;margin-top:0;}.vc_do_custom_heading{margin-bottom:0.625rem;margin-top:0;}</style><style type="text/css" data-type="vc_shortcodes-custom-css">.vc_custom_1586179031154{margin-bottom: 50px !important;}.vc_custom_1586439046629{background-image: url(http://www.amendos.de/wp-content/uploads/2020/04/Sie-haben-Fragen.jpg?id=219) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}.vc_custom_1589992696972{padding-top: 35px !important;padding-right: 35px !important;padding-bottom: 35px !important;padding-left: 35px !important;}</style>{"id":7589,"date":"2020-05-20T19:11:31","date_gmt":"2020-05-20T17:11:31","guid":{"rendered":"https:\/\/www.amendos.de\/workshops\/effizienz-check-supplier-relationship-management\/"},"modified":"2024-03-14T16:39:54","modified_gmt":"2024-03-14T15:39:54","slug":"check-supplier-relationship-management","status":"publish","type":"page","link":"https:\/\/www.amendos.de\/en\/vendor-management-workshops\/check-supplier-relationship-management\/","title":{"rendered":"Efficiency Check Supplier Relationship Management"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&rdquo;vc_default&rdquo; full_width=&rdquo;stretch_row_content_no_spaces&rdquo; equal_height=&rdquo;yes&rdquo; content_placement=&rdquo;middle&rdquo; bg_type=&rdquo;bg_color&rdquo; css=&rdquo;.vc_custom_1585894758674{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&rdquo; bg_color_value=&rdquo;#f1f3f4&Prime;][vc_column width=&rdquo;1\/2&Prime; css=&rdquo;.vc_custom_1585839005252{margin: 0px !important;padding: 0px !important;}&rdquo;][\/vc_column][vc_column width=&rdquo;1\/2&Prime; css=&rdquo;.vc_custom_1601382965178{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(http:\/\/www.amendos.de\/wp-content\/uploads\/2020\/09\/Workshop-Effizenz-Check.jpg?id=2808) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&rdquo;][vc_single_image image=&rdquo;2358&Prime; img_size=&rdquo;full&rdquo; alignment=&rdquo;center&rdquo; image_hovers=&rdquo;false&rdquo; el_id=&rdquo;headericon&rdquo;]<\/p><div class=\"ult-spacer spacer-69f8751eb1d5c\" data-id=\"69f8751eb1d5c\" data-height=\"400\" data-height-mobile=\"250\" data-height-tab=\"400\" data-height-tab-portrait=\"400\" data-height-mobile-landscape=\"250\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row type=&rdquo;vc_default&rdquo; full_width=&rdquo;stretch_row&rdquo; equal_height=&rdquo;yes&rdquo; content_placement=&rdquo;middle&rdquo; el_class=&rdquo;unterseitenheader&rdquo;][vc_column width=&rdquo;1\/6&Prime; el_class=&rdquo;headericon&rdquo; offset=&rdquo;vc_hidden-lg vc_hidden-md vc_hidden-sm&rdquo;][vc_single_image image=&rdquo;2358&Prime; img_size=&rdquo;full&rdquo; alignment=&rdquo;center&rdquo; image_hovers=&rdquo;false&rdquo;][\/vc_column][vc_column width=&rdquo;5\/12&Prime; css=&rdquo;.vc_custom_1585898423241{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&rdquo;]<div id=\"ultimate-heading-676169f8751eb1d8e\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-676169f8751eb1d8e uvc-9268 \" data-hspacer=\"no_spacer\" data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\" data-ultimate-target=\".uvc-heading.ultimate-heading-676169f8751eb1d8e h1\" data-responsive-json-new='{\"font-size\":\"desktop:28px;mobile_landscape:28px;mobile:28px;\",\"line-height\":\"desktop:38px;mobile_landscape:38px;mobile:38px;\"}'><h1 style=\"font-weight:normal;color:#b13982;margin-top:10px;margin-bottom:20px;\">WORKSHOP: EFFICIENCY CHECK SUPPLIER RELATIONSHIP MANAGEMENT<\/h1><\/div><\/div><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-bbfbd6b1d96ade089b42aee46debf200.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-bbfbd6b1d96ade089b42aee46debf200 > i {\n  margin-right: 8px;\n}<\/style><a href=\"\/en\/contact\/\" class=\"default-btn-shortcode dt-btn dt-btn-s link-hover-off btn-inline-left  vc_custom_1630916381051\" id=\"default-btn-bbfbd6b1d96ade089b42aee46debf200\" title=\"Request an offer\"><span>Request an offer<\/span><\/a>[\/vc_column][vc_column width=&rdquo;1\/6&Prime; offset=&rdquo;vc_hidden-xs&rdquo; css=&rdquo;.vc_custom_1585894492486{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&rdquo;][\/vc_column][vc_column width=&rdquo;5\/12&Prime; offset=&rdquo;vc_hidden-xs&rdquo; css=&rdquo;.vc_custom_1585898706718{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&rdquo;]<div class=\"ult-spacer spacer-69f8751eb1e6c\" data-id=\"69f8751eb1e6c\" data-height=\"400\" data-height-mobile=\"250\" data-height-tab=\"400\" data-height-tab-portrait=\"400\" data-height-mobile-landscape=\"250\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.dt-breadcrumbs-id-fc694f5fa019ea7ad2689a34ea30623e .breadcrumbs {\n  display: inline-block;\n  margin: 0;\n  padding: 2px 10px 2px 10px;\n  background: #ffffff;\n  border: 0px solid ;\n  border-radius: 0px;\n}\n.dt-breadcrumbs-id-fc694f5fa019ea7ad2689a34ea30623e .breadcrumbs * {\n  font-size: 14px;\n  color: #52646d;\n}<\/style><div class=\"dt-breadcrumbs-shortcode dt-breadcrumbs-id-fc694f5fa019ea7ad2689a34ea30623e align-left\"><div class=\"assistive-text\">You are here:<\/div><ol class=\"breadcrumbs text-small\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/www.amendos.de\/en\/\" title=\"Home\"><span itemprop=\"name\">Home<\/span><\/a><meta itemprop=\"position\" content=\"1\"><\/li><li class=\"current\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\">Page<\/span><meta itemprop=\"position\" content=\"2\"><\/li><\/ol><\/div>[\/vc_column][\/vc_row][vc_row type=&rdquo;vc_default&rdquo; css=&rdquo;.vc_custom_1589993919026{margin-bottom: 60px !important;}&rdquo;][vc_column width=&rdquo;2\/3&Prime;][vc_column_text]\n<h3>TYPICAL initial SITUATIONS<\/h3>\n<p>[\/vc_column_text][vc_column_text]The workshop Efficiency Check Supplier Relationship Management will help you when, after successful IT outsourcing, &hellip;[\/vc_column_text]<\/p><div class=\"standard-arrow bullet-top\"><ul>\n<li>the cooperation with your service providers does not always work smoothly. For example, you may not be satisfied with the quality of the services provided, but you cannot get the service provider(s) to improve the situation.<\/li>\n<li>conflicts with service providers occur again and again or even more frequently, which increasingly affect the relationship between the parties in addition to the quality of service.<\/li>\n<\/ul>\n<\/div>[vc_column_text]In both situations, you will identify points of friction in the cooperation and conflicts in the workshop, analyze the causes and learn approaches for developing an <a href=\"https:\/\/www.iso.org\/standard\/72798.html\">effective cooperation relationship<\/a> in the future.[\/vc_column_text][vc_empty_space][vc_column_text]\n<h3>CONTENT AND PROCEEDING<\/h3>\n<p>[\/vc_column_text]<\/p><div class=\"standard-arrow bullet-top\"><ul>\n<li>managing expectations and setting workshop goals<\/li>\n<li>creation of a common understanding of the organizational and technical requirements for successful IT vendor management (contracts, roles, committees, processes, tools, etc.) &ndash; the factual level of cooperation<\/li>\n<li>optimization of the service or cooperation relationship based on the Tuckman model with its four phases (Forming, Storming, Norming, Performing)<\/li>\n<li>status analysis based on the four phases:\n<ul>\n<li>analysis of the current (problematic) cooperation situation<\/li>\n<li>identification of problem and conflict areas<\/li>\n<li>development of approaches for effective governance<\/li>\n<li>transfer and implementation of solutions and agreements<\/li>\n<\/ul>\n<\/li>\n<li>review of the over-all result and determination of the further proceeding<\/li>\n<\/ul>\n<\/div>[vc_empty_space][vc_column_text]\n<h3>OUTCOME<\/h3>\n<p>[\/vc_column_text]<\/p><div class=\"standard-arrow bullet-top\"><ul>\n<li>Firstly a list of problem\/conflict areas and approaches to their solutions.<\/li>\n<li>Secondly skills developed jointly in the team for effective control.<\/li>\n<li>Third photo protocol of the results.<\/li>\n<li>Finally an approach for further action.<\/li>\n<\/ul>\n<\/div>[\/vc_column][vc_column width=&rdquo;1\/3&Prime;][vc_column_text]\n<h2>More workshops<\/h2>\n<p>[\/vc_column_text]<section id=\"benefits-grid-1\" class=\"benefits-grid wf-container custom-bg light-hover-bg light-icon-color light-icon-hover-color\" data-width=\"180px\" data-columns=\"1\"><style type=\"text\/css\">#benefits-grid-1 .benefits-grid-ico > i { font-size: 36px; line-height: 36px; }<\/style><div class=\"wf-cell\"><div><div class=\"text-big\"><div class=\"benefit-line-decoration\"><a href=\"\/en\/workshops\/status-check-providermanagement\/\" class=\"benefits-grid-ico layzr-bg\"><img loading=\"lazy\" decoding=\"async\" class=\"lazy-load\" src=\"data:image\/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D'http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg'%20viewBox%3D'0%200%20900%20400'%2F%3E\" width=\"900\" height=\"400\" alt=\"Status Check IT Vendor Management\" data-srcset=\"https:\/\/www.amendos.de\/wp-content\/uploads\/2020\/06\/Status-Check-Provider-Management-9-Profits.jpg 900w\" data-src=\"https:\/\/www.amendos.de\/wp-content\/uploads\/2020\/06\/Status-Check-Provider-Management-9-Profits.jpg\"><\/a><h5 class=\"benefit-title\"><a href=\"\/en\/workshops\/status-check-providermanagement\/\">Status Check IT Vendor Management<\/a><\/h5><\/div><p>The status of your IT vendor management is analyzed on the basis of the <a href=\"https:\/\/www.amendos.de\/en\/consulting-providermanagement-outsourcing-itsm\/9-profits\/\">9PROFITS<\/a> framework. An action plan is drawn up for any weaknesses identified.<\/p>\n<p style=\"text-align: center;\"><a class=\"default-btn-shortcode dt-btn dt-btn-m link-hover-off \" href=\"https:\/\/www.amendos.de\/en\/workshops\/status-check-providermanagement\/\">DETAILS<\/a><\/p>\n<\/div><\/div><\/div><\/section>[\/vc_column][\/vc_row][vc_row][vc_column]<\/p><div class=\"wpb-content-wrapper\"><p>[vc_row type=&rdquo;vc_default&rdquo; full_width=&rdquo;stretch_row_content_no_spaces&rdquo; equal_height=&rdquo;yes&rdquo; bg_type=&rdquo;bg_color&rdquo; bg_color_value=&rdquo;#b13982&Prime; css=&rdquo;.vc_custom_1586179031154{margin-bottom: 50px !important;}&rdquo; el_class=&rdquo;pink&rdquo;][vc_column width=&rdquo;5\/12&Prime; css=&rdquo;.vc_custom_1586439046629{background-image: url(http:\/\/www.amendos.de\/wp-content\/uploads\/2020\/04\/Sie-haben-Fragen.jpg?id=219) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&rdquo;]<\/p><div class=\"ult-spacer spacer-69f8751eb466a\" data-id=\"69f8751eb466a\" data-height=\"400\" data-height-mobile=\"400\" data-height-tab=\"400\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][vc_column width=&rdquo;7\/12&Prime; css=&rdquo;.vc_custom_1589992696972{padding-top: 35px !important;padding-right: 35px !important;padding-bottom: 35px !important;padding-left: 35px !important;}&rdquo; offset=&rdquo;vc_col-lg-5 vc_col-md-6&Prime;][vc_custom_heading text=&rdquo;Request an offer now&rdquo; font_container=&rdquo;tag:h3|text_align:left|color:%23ffffff&rdquo; use_theme_fonts=&rdquo;yes&rdquo; el_class=&rdquo;unterstrich&rdquo;][vc_custom_heading text=&rdquo;We will advise you personally on the selection and design of a workshop in your company: Based on your specific situation and requirements, we will make suggestions for the workshop proceeding and provide you with a suitable 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