Shaping IT Vendor Management, Managing Service Providers
In our IT vendor management consulting, we take a holistic approach to your challenges to ensure that solutions truly work within your organization.
To achieve this, we use our proprietary IT vendor management framework, 9PROFITS, which serves as the structural foundation for our services outlined below.
Our Services
IT Service Management
We help you elevate your internal service specifications and processes to a level that enables efficient integration of external providers.
IT Outsourcing
We design outsourcing standards and templates for your outsourcing projects to establish consistent frameworks within your provider management. This lays the foundation for high-quality provider management.
We support you in reshaping your internal organization so you can seamlessly integrate and efficiently manage your external providers.
Specifically, we assist you with:
- Defining tasks within IT vendor management and assigning roles
- Developing methods for personnel selection and training
- Designing process interfaces and tool usage for effective collaboration
We help you manage your providers efficiently in day-to-day operations, ensuring that the scope and quality of services consistently meet your current needs.
Specifically, we assist you with:
- Establishing and refining service reporting and provider governance within committees
- Developing a constructive and collaborative relationship with providers
- Implementing a continuous improvement process with providers
We support you in projects involving your external providers by taking on management and expert roles to ensure successful and conflict-free project execution.
Specifically, we assist you with:
- Transformation projects, where providers accompany or take responsibility for transforming your services
- Other projects involving providers, such as the implementation of new IT services or infrastructure changes
Do you have any questions?
Looking to strategically integrate external IT services or cloud solutions?
Whether it's IT outsourcing, IT vendor management, or cloud sourcing – we work with you to develop tailored solutions for efficient and flexible IT operations.
Get in touch with us: We offer customized consulting services for your business and would be happy to provide you with a proposal.
+49 40.248 276 00
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References
Roman Höller
Team Lead IT Services & Operations
Kommunalkredit Austria AG
Kommunalkredit Austria AG
“With amendos, the planning and transition of our IT outsourcing was highly professional and fully in line with our needs. amendos is definitely an expert in ITSM and IT outsourcing.”
Burkhard Springer
Head of Special Service Department
Education, Culture and Sports
City of Wedel
“Due to the structured approach of amendos gmbh in our outsourcing project, many stumbling blocks could be eliminated in advance. At crucial points, such as the drafting of the contract, we benefited from the rich experience of amendos consultants from other outsourcing projects.”
Rainer Kruse
IT-Manager
f & w fördern und wohnen AöR
f & w fördern und wohnen AöR
“Due to the structured approach of amendos gmbh in our outsourcing project, many stumbling blocks could be eliminated in advance. At crucial points, such as the drafting of the contract, we benefited from the rich experience of amendos consultants from other outsourcing projects.”
Dr. Frank Nittka
Director Group IT
BRITA GmbH
BRITA GmbH
“amendos gmbh helped us with their efficient methodology and a lot of experience to create an IT service catalog tailored to our environment. This and the competent consulting, created the foundation for a new service orientation.”
Matthias Meyer-Koster
IT-Manager
Kühne + Nagel (AG & Co.) KG
Kühne + Nagel (AG & Co.) KG
“amendos gmbh took over the project management of an international technical migration project. Starting with the creation of the project order and business case, to the project management and in the end project conclusion and lessons learned, the amendos consultants have always convinced through competence, resilience and quality and ensured the achievement of the project goals.”