Migrating applications to the cloud is a strategic milestone for many companies—but it’s far more than a technical project. The success of implementing new cloud-based systems depends largely on how well users are engaged and prepared for the transition. Training plays a central role in this process, yet it faces unique challenges. This blog article…
ISO-certified learning services from educational institutions:They promise customers a high level of quality in seminar offerings in a large market of educational services. But what exactly do the certificates mean, what is checked during the audit process, and how can customers benefit from this? In this blog post, we take a look at the world…
If IT services are outsourced to service providers, these also have to be managed. The provider manager plays a central role in the organization of the outsourcing company. He is the central contact person for a service provider, monitors its performance and initiates any necessary service changes. After specifying the role and selecting the personnel,…