Outsourcing: How to make the acceptance of transition results successful

Transition – Successful Acceptance Tests

When being involved in a transition – successful acceptance tests cannot be taken for granted. Clients know the situation: IT services were outsourced to an IT service provider. However, the acceptance of the IT services in the transition phase is not running smoothly. Typical weaknesses are lack of documentation, insufficient personnel resources, missing measuring equipment.…


Managed Services versus Classic IT Outsourcing

When companies outsource IT services, they often expect the external provider to provide the same service as it was previously provided by their own IT department. This so-called classic outsourcing forces the provider into a customer-specific corset. This limits the potential for optimization and cost savings. Standardized Managed Services offer an efficient and attractively priced…