Risk Management in IT Vendor Management
Risk management in IT vendor management is essential to minimize risks during and after the outsourcing of IT services, ensuring…
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Vendor management tools are used to manage the relationship between an organization and its IT service providers. They help organizations…
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When being involved in a transition – successful acceptance tests cannot be taken for granted. Clients know the situation: IT…
IT Service Manager versus Provider Manager – what is the difference?
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Managed Services versus Classic IT Outsourcing
When companies outsource IT services, they often expect the external provider to provide the same service as it was previously…