Outsourcing: How to make the acceptance of transition results successful

Outsourcing: How to make the acceptance of transition results successful

Clients know the situation: IT services were outsourced to an external provider. However, the acceptance of the IT services in the transition phase is not running smoothly. Typical weaknesses are lack of documentation, insufficient personnel resources, missing measuring equipment and, in particular, services that have not been sufficiently tested by the provider in advance. Weaknesses…

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