Managed Services versus Classic IT Outsourcing

When companies outsource IT services, they often expect the external provider to provide the same service as it was previously provided by their own IT department. This so-called classic outsourcing forces the provider into a customer-specific corset. This limits the potential for optimization and cost savings. Standardized Managed Services offer an efficient and attractively priced…

Poster IT Outsourcing

Poster – IT Outsourcing

Introduction Successful implementation of an IT Outsourcing project requires careful planning and execution. Our “Poster – IT Outsourcing” gives you an overview of the various phases and associated activities of such a project. Key phases are the strategic specifications, the actual outsourcing project and regular operations phase. Objectives and Approach The decision of a company…

Poster IT Provider Management

Poster – IT Provider Management

Our “Poster – IT Provider Management” provides you with an overview of the necessary internal organization for provider management as well as the design of the provider interface and clearly summarizes all key points to be considered. It thus provides a good overview of key aspects that are explained in detail in our book “IT…