AMENDOS FRAMEWORK FOR PROVIDER MANAGEMENT

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9PROFITS METHODOLOGY

The 9PROFITS1 methodology enables you to design your service provider management in such a way that you verifiably achieve your outsourcing objectives. This methodology is unique on the market, as it

  • incorporates all aspects relevant to success and does not just focus on monitoring provider performance,
  • is based on well-established standards such as ITIL, COBIT and SIAM,
  • is built on many years of consulting experience in outsourcing and IT service management,
  • is universally applicable: no matter whether you work with one or several service providers and whether you obtain customized or highly standardized IT services.

¹ 9 Dimensions – Providermanagement for IT Service Providers

Dimensions and areas of application

The 9PROFITS methodology focusses on 9 key areas to be considered in the development of service provider management, the so called 9 dimensions

9 PROFITS Dimensions
IT CAN BE used …
  • during an IT outsourcing project:

    to set up an efficient service provider management that suits your needs

  • in the operating phase with providers:

    to identify and close the existing gaps in your service provider management

  • for continuous improvement:

    to further develop your service provider management in a goal-oriented manner on the basis of a regular status review

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We will be pleased to advise you personally on the appropriate training or support for your project. Please feel free to contact us if you have any questions regarding booking or other organizational issues.

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References

Our Cutomers

Project references

For reasons of confidentiality, we present below examples of projects that have been handled in a similar form by our consultants – for various clients.