Description of tasks: A medium-sized service company has handed over the hardware service for its workplace PCs to an external service provider. It is now planning to outsource the entire workplace service. As part of this IT outsourcing project, an IT vendor management organization was set up so that the service provider could be appropriately…
Description of tasks: The IT organization of a company in the healthcare sector is planning to hand over the operation of its local data networks to an external provider. A tender process is to be used to select a service provider who will also take over the transition of the services. Our Services: In close…
Description of tasks: As part of a process optimization of the network service, our public customer plans to outsource partial services to an external service provider. A concept for the reorganization of the network service developed by amendos during the planning phase forms the basis of the tender. This concept specifies which tasks are to…
Description of tasks: The IT organization of a medium-sized industrial company has set itself the goal of aligning its IT services more closely with business requirements. For this purpose, the current services are to be mapped in an IT service catalog for the first time in order to be able to strategically control further development…
Description of tasks: The IT department of a chemical company wants to simplify the access to its services for its IT users. For this purpose, a central service portal has been set up where all service requests can be initiated. In a follow-up project, various service request processes will now be optimized in order to…