This year’s Annual Congress of the itSMF (IT Service Management Forum®) will take place on the 1st and 2nd of December in Weimar under the motto “Art of Service”. In more than 50 lectures and a variety of user forums and roundtable discussions the participants can intensify their knowledge about the art of Service Providing and IT’s customer satisfaction.
Again on this congress, the amendos gmbh is represented by an expert. Jörg Bujotzek will give the lecture “Gestaltungselemente für ein erfolgreiches Supplier Management” (“Design Elements of a Successful Supplier Management”) at the “Anwenderforum Service Komposition”. He will address tried and tested mechanisms of the art to orchestrate external suppliers in that way, that the IT department – also in interaction with internal provided services – is able to provide a maximum service as a whole.
Further information about this congress you can find here.
You want to learn more about this topic? Then we want to refer to our seminars about IT Outsourcing und IT Provider Management.